The information on this page sets out details of who provides the Shieldpay Services, its regulatory position, insurance and who its regulators are.
The companies which provide the Shieldpay Services in the European Economic Area (EEA) are:
Name: Shieldpay Ltd
Type of Entity: Private Limited Company
Registry: Companies House
Registration Number: 10061792
Sometimes we use other Shieldpay group entities to provide Shieldpay Services. Details can always be found either in this section or in the applicable customer agreements.
The registered office for Shieldpay Ltd is 3rd Floor, 1 Ashley Road, Altrincham, Cheshire WA14 2DT. Our principal of business is 7th Floor, 10 Lower Thames Street, London, EC3R 6AF.
For general queries we can be contacted by visiting the Contact us section of our website. For customer queries please contact us at firstname.lastname@example.org. If you are interested in integrating with Shieldpay you can contact us at email@example.com.
Shieldpay Ltd is authorised and regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number 770210) to provide payment services and is supervised by the HM Revenue & Customs for anti-money laundering purposes.
Shieldpay Ltd is registered with the Information Commissioner’s Office under registration number ZA197669 for the purposes of the protection of data.
We have permission to passport our regulatory activities in the European Economic Area (EAA).
Insurance and other financial information
Shieldpay Ltd holds professional indemnity, crime & bankers practices liability and pension trustee liability insurance. Our insurance is arranged through Aon Risk Solutions, Financial Services Group, The Aon Centre, The Leadenhall Building, 122 Leadenhall Street, London, EC3V 4AN.
Shieldpay Ltd is VAT registered in the United Kingdom under VAT Registration No. 269246766.
Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN (previously 25 The North Colonnade, London, E14 5HS). Find more information at www.fca.org.uk.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Find more information at www.ico.org.uk.