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If you are a class action claimant and require any assistance please contact your law firm representative as we will be unable to assist you.
Sales enquiries (United Kingdom): 0800 368 8785
Sales enquiries (International): +44 20 8610 9599
We’re open Monday to Friday, 9am-6pm.
Calls to our UK number are free from most operators, but check with your provider if any fees apply.
Please contact your law firm as your first point of call. For any payment related enquiries, please email our team at support@shieldpay.com or complete this form and select "Class Action Cases" under Product.
We have been made aware of a scam where Shieldpay’s name is being used by fraudsters to add legitimacy to invoices. Read our fraud prevention notice here.
To make a complaint please email complaints@shieldpay.com and you can learn more about the complaints process here.